Experience

AI & automation leadership across logistics, SaaS, and transportation—focused on measurable ROI, operational clarity, and scalable systems.

Impact highlights

Enterprise mobility
9,000+ devices
MDM governance, compliance, and asset visibility.
Hard savings
$130K + $30K/mo
Deployment optimization + sustained cost reduction.
Automation velocity
2× onboarding
Enablement + automation improved time-to-value.
Revenue growth
$850K → $1.9M
KPI-driven operations leadership.

Case studies

Senior Systems Analyst
AAA Cooper Transportation
Jun 2024 – Present
Impact
  • Led enterprise MDM strategy supporting 9,000+ devices.
  • Reduced support resolution time by 200+ minutes daily with internal automation tooling.
  • Delivered $130K savings in 45 days + approx. $30K/month sustained savings.
Approach
  • Standardized device lifecycle governance (enrollment → compliance → retirement).
  • Integrated MDM APIs with enterprise systems to reduce manual support workflows.
  • Partnered with executives to define an automation roadmap and prioritize high-ROI initiatives.
Tools
Samsung Knox MDM .NET MAUI REST APIs SQL
In flight
  • AI-enabled OCR automation to reduce manual entry and increase throughput.
Systems Analyst Consultant
4ThatSolutions.com
Oct 2023 – Jun 2024
Impact
  • Advised logistics/tech clients on automation strategy and systems modernization.
  • Implemented workflow enhancements to reduce manual effort and improve scalability.
Approach
  • Mapped processes → identified repeat work → replaced with instrumentation + automation.
  • Prioritized improvements by effort vs. ROI, then delivered in small, shippable increments.
Tools
ASP.NET Core C# APIs Automation
Product & Systems Leader
Dash Logistics Systems
Mar 2017 – Sep 2023
Impact
  • Led product strategy and automation roadmap for a multi-product SaaS platform supporting millions of transactions annually.
  • Improved client onboarding speed 2× through automation + enablement.
  • Scaled team from 2 → 8 contributors.
Approach
  • Owned product lifecycle from requirements → release → post-launch optimization.
  • Introduced structured enablement and scalable documentation to reduce onboarding friction.
  • Modernized document workflows using OCR/computer vision.
Tools
OCR Computer Vision Multi-tenant SaaS Agile Release Mgmt
General Manager
Fidelitone Logistics
Mar 2013 – Feb 2017
Impact
  • Drove revenue growth from $850K → $1.9M using KPI-driven operational management.
  • Led transition from paper-based workflows to mobile-first systems.
  • Directed teams up to 35 across ops + technology adoption.
Approach
  • Built scorecards and accountability rhythms (daily/weekly KPI cadences).
  • Focused on high-leverage process improvements that improved visibility and execution.
Tools
KPI design Process improvement Change management Mobility adoption

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