- Led enterprise Mobile Device Management (MDM) strategy supporting 9,000+ devices, improving compliance, asset visibility, and operational control.
- Designed and deployed internal automation tooling (a .NET MAUI app) integrating MDM APIs and enterprise systems, reducing support resolution time by 200+ minutes daily.
- Delivered tablet deployment optimization generating $130K savings within 45 days and approximately $30K/month sustained savings.
- Spearheading AI-enabled OCR automation to reduce manual entry, improve accuracy, and increase throughput.
- Partnered with executive stakeholders to evaluate AI opportunities, define an automation roadmap, and prioritize high-ROI initiatives.
Experience
AI & automation leadership across logistics, SaaS, and transportation—focused on measurable ROI, operational clarity, and scalable systems.
Impact highlights
Enterprise mobility
9,000+ devices
Modernized governance, compliance, and asset visibility.
Hard savings
$130K + $30K/mo
Deployment optimization and sustained operational reduction.
Automation velocity
2× onboarding
Enablement + automation reduced time-to-value.
Core leadership areas
AI Strategy & Intelligent Automation
Enterprise Digital Transformation
Process Automation & Workflow Optimization
Business Systems Architecture & Integration
Agile Program & Product Leadership
Enterprise Mobility & MDM Strategy
KPI Design & Performance Optimization
Cross-Functional Change Management
Professional timeline
- Advised logistics and technology clients on automation strategy, systems modernization, and mobile application architecture.
- Implemented workflow enhancements to reduce manual effort and improve operational scalability.
- Led product strategy and automation roadmap for a multi-product multi-tenant SaaS platform supporting millions of transactions annually.
- Implemented OCR + computer vision capabilities to modernize document processing and reduce operational friction.
- Scaled the team from 2 → 8 contributors; managed cross-functional engineering, vendor, and client relationships.
- Improved client onboarding speed 2× through automation, enablement programs, and scalable documentation.
- Owned the product lifecycle from requirements to release and post-launch optimization.
- Drove revenue growth from $850K → $1.9M using KPI-driven operational management.
- Led a transition from paper-based workflows to mobile-first systems, improving visibility and execution.
- Directed teams up to 35 across operations, technology adoption, and performance management.
Technical foundation
AI & Automation
OCR, computer vision, workflow automation.
Development
C#, .NET MAUI, ASP.NET Core, SQL, REST APIs.
Architecture & Platforms
Multi-tenant SaaS, MVC/SPA, Docker, Azure, Cloudflare, PostgreSQL, ServiceNow.